Furthermore, customers should anticipate delays as important safety measures, including physical distancing, means it takes longer to process heavy parcel volumes. Please track your item.
We request 1-2 business days to complete processing your order. We’ll provide you with a tracking code once processing is complete.
We ship all orders – free of charge! Once your order has been processed and confirmed by our warehouse we ship your order. We request 5-7 days for your order to arrive at your address. Express shipping is 3-4 days for domestic deliveries.
Massage Shogun is not responsible for deliveries to wrong addresses provided by customers nor delays in delivery times by postal offices. We are only responsible for getting orders to shipping providers. Customers are expected to make sure instructions are provided to carriers to make sure items are delivered safely. We are not responsible for stolen items.